c77u Terms & Conditions

These terms and conditions ("Terms") form a legal agreement between c77u ("we", "our", "platform") and you ("user", "member"). These Terms apply to the c77u website, its mobile version, and all services provided under it.

c77u is an online gaming platform offering slot games, live casino, cricket betting, and various other game types. The platform operates for users in Bangladesh and all transactions are conducted in Bangladeshi Taka (BDT).

1.1 Acceptance of Terms

Completing registration on the platform, logging in, or participating in any game means you have fully accepted these Terms, our Privacy Policy, and our Responsible Gaming Policy. If you do not agree with these Terms, please refrain from using the platform.

1.2 Language & Interpretation

These Terms have been drawn up in Bengali and the Bengali version shall be considered final. In the event of any conflict, the Bengali text will take precedence.

Creating a valid personal account is required to play on c77u. You must provide accurate and complete information at the time of registration.

2.1 Registration Requirements

• Each individual may open only one account. Multiple accounts are strictly prohibited.
• The name, mobile number, and identity information provided must be true and accurate.
• Use a strong password to keep your account secure.
• Keep your login details (username and password) completely confidential and do not share them with anyone else.

2.2 Identity Verification

c77u may request additional information or documents for identity verification at any time. Withdrawal facilities may be limited until identity verification is complete.

2.3 Account Responsibility

You are fully responsible for all activities carried out through your account. Any unauthorised access to your account must be reported to our support team immediately.

The following eligibility criteria must be met to use the c77u platform:

• You must be at least 21 years of age at the time of registration.
• You must have a valid mobile banking account (bKash, Nagad, or Rocket) in your own name.
• Transactions using third-party accounts are not permitted.
• You must use the platform of your own free will and in a fully sound state of mind.

c77u reserves the right to verify the age of suspicious accounts and may suspend an account if necessary.

4.1 Deposits

The approved methods for depositing funds on c77u are: bKash, Nagad, and Rocket. The minimum deposit amount for each method is ৳500.

• Deposits must be made from your own mobile banking account only.
• Funds from third-party accounts will not be accepted and such transactions will be cancelled.
• Deposited funds are generally credited to the account instantly.

4.2 Withdrawals

The following rules apply to withdrawing funds from c77u:

• The minimum withdrawal amount is ৳800.
• Withdrawals can only be made via the same method used at the time of deposit (bKash, Nagad, or Rocket).
• Withdrawal requests generally take 10 to 45 minutes to process.
• Identity verification must be completed before a withdrawal request is approved.

4.3 Transaction Security

All financial transactions are secured by SSL encryption. c77u will never ask for your mobile banking PIN or password.

5.1 Welcome Bonus

A 100% bonus is available on your first deposit on c77u, up to a maximum of ৳10,000. For example:

• Deposit ৳1,000 → ৳1,000 bonus → total balance ৳2,000.
• Deposit ৳22,000 → ৳10,000 bonus → total balance ৳32,000.

5.2 Wagering Requirements

The wagering requirement for the welcome bonus is 10 times (10x) the bonus amount. Wagering is calculated on the bonus amount only, not the total balance.

5.3 Bonus Usage Rules

• Each user may receive the welcome bonus only once.
• After a bonus is credited, the wagering requirement must be met within the specified time period.
• Bets placed with bonus funds may not count in all cases — specific game rules apply.
• c77u reserves the right to cancel a bonus in cases of suspicious activity.

5.4 VIP Program

c77u has three VIP tiers: Bronze — up to 0.5% cashback per week; Silver — up to 1.0% cashback per week; Gold — up to 1.5% cashback per week. It is possible to move up to a higher VIP tier through regular play.

c77u offers various games including slots, live casino, and cricket betting. Each game has its own rules, which can be found in the game window.

6.1 Fair Play

c77u is committed to ensuring fair play. All games are operated on software from trusted providers including Pragmatic Play, Evolution Gaming, JILI, PG Soft, and Spribe, and use Random Number Generator (RNG) technology.

6.2 Sports Betting

Bets can be placed on various sports including cricket, football, and kabaddi. Bet outcomes will be determined based on the official result of the relevant event. In the case of disputed results, c77u's decision will be final.

6.3 Technical Errors

If a technical error occurs in the software or server, any bets or payments resulting from that error will be considered void. In such situations, c77u will attempt to resolve the issue as quickly as possible.

The following activities are strictly prohibited on the c77u platform:

• Operating multiple accounts or using another person's account.
• Manipulating the system with the intent to obtain bonus benefits unfairly.
• Any form of fraud, deception, or attempted money laundering.
• Playing games using automated software, bots, or any other technical assistance.
• Attempting to bypass the platform's security systems.
• Misconduct or harassment of other users.
• Opening an account using a false identity or false information.
• Conducting transactions using third-party funds.

8.1 c77u's Rights

c77u reserves the right to temporarily suspend or permanently close any account without prior notice in the following circumstances:

• If any clause of these Terms is violated.
• If identity verification is not completed or false information is provided.
• If fraud or suspicious activity is identified.
• If an account remains inactive (after a prolonged period of inactivity).

8.2 User Rights

You may contact our support team at any time to request the closure of your own account. Any legitimate balance pending at the time of account closure will be returned.

c77u gives the highest importance to the privacy of users' personal information. Our Privacy Policy is an inseparable part of these Terms.

9.1 Data Collection & Use

We collect the necessary personal information for registration and service provision. This information is never sold or shared with third parties without authorisation.

9.2 Security Measures

All data is secured by SSL encryption technology. We follow state-of-the-art cybersecurity practices. For more details, please read our Privacy Policy.

c77u gives the highest priority to responsible gaming. We believe that gaming is a form of entertainment — it is never a solution to financial problems.

10.1 Setting Limits

You can set daily, weekly, or monthly deposit limits through our support team. To learn more about this feature, visit our Responsible Gaming page.

10.2 Self-Exclusion

If you feel that gaming is having a negative impact on your life, please contact us. We offer a Self-Exclusion facility.

If a dispute arises between c77u and any user, both parties will first attempt to resolve it through discussion.

11.1 Complaint Process

Send any complaint to our support team. Every complaint will be reviewed and responded to in a timely manner. Our support team is active 24/7 and provides assistance in both Bengali and English.

11.2 Final Decision

c77u's decision will be considered final on any matter relating to game results, bonus eligibility, or account issues.

Contact us: [email protected] (24/7 support available via live chat and email.)

c77u reserves the right to change these terms and conditions at any time. Users will be notified as early as possible of any significant changes.

12.1 Effective Date of Changes

Revised terms and conditions will take effect from the date they are published on the website. Continued use of the platform after any changes will be considered acceptance of the new terms and conditions.

12.2 Regular Review

We recommend that users visit this page regularly and stay informed about any changes to the terms and conditions.